The Service Package The Apisolis is a precision tool that performs at its best with regular maintenance. We designed this service to provide you with peace of mind. Our maintenance package ensures your smoker is in peak operational condition, covering all electronic components and the mechanical parts of the vaporiser.
Service Specifications:
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Shipping: Upon validation, you will receive a prepaid shipping label (France/Europe). Simply prepare your package according to the dimensions (30cm x 20cm x 20cm – 1.3kg), remove the reservoir to place it separately in the box, and we will handle the rest.
- Duo Offer: Enjoy a special price of 49 € for two units (instead of 58 €). The discount is automatically applied in your cart. Please note: to qualify for this offer, the total shipping weight must not exceed 2.5 kg.
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Diagnostics & Repair: Once your device reaches our workshop, our experts perform a full diagnostic. Should any part require replacement, you will receive a detailed quote for approval. Labor is completely free of charge.
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Economic Advantage: By choosing this service, you benefit from an immediate 20% discount on all replacement parts (coil, bellows, battery) and any added consumables.
FAQ:
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“How does this benefit me if my device is still working?” Beekeeping environments are demanding (propolis, humidity, residues). A preventive diagnostic keeps your device in optimal condition, extending the lifespan of your Apisolis by several years.
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“How long does the service take?” Workshop processing (diagnostic + repair) typically takes 48h to 72h after receipt. Including shipping times, you can expect your device back at home within about ten days.
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“What happens if I prefer not to proceed with the repair quote?” The choice is entirely yours. We will return your device in its current condition. The package covers the logistics and the expert technical assessment time.
How to proceed:
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Order: Add this package to your cart and checkout.
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Shipping: Print the label received by email. Ensure the reservoir is removed and placed separately in the parcel (Max dimensions: 30cm x 20cm x 20cm – 1.3kg).
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Expertise: Our technicians test the device on our specialized bench.
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Decision: You receive the report. If needed, you validate the quote with your 20% discount.
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Return: Your serviced equipment is sent back to a relay point, ready for the season.
Expert Advice: Take advantage of the return shipment to add bottles of Native to your order; the 20% discount applies to your consumables as well!
